Frequently Asked Questions

Please contact us as soon as you realize you need to change the delivery address as once it is shipped, we cannot change the address. Contact Customer Service Here Immediately!

I acknowledge that the site owner is not liable for any claims, liabilities, losses, costs, damages, or expenses (including attorney's fees) that may arise from my use of or participation in this service or the information contained herein.

The shipping standard: Shipping costs per order are variable depending on the final destination, as we ship our goods worldwide.

Remark:

When the stock of the purchased product is sufficient, from Monday to Friday, the product in your order will be sent out within 24h-48h. If you purchase the product at the weekend, it will be sent out on Monday.

When a product is suddenly out of stock or it is a pre-sale product, we will urgently transfer the product, but there is usually a delay of about one week at least. If you are in a hurry, please contact us for details of the delay.

We arrange holidays for many festivals in the world, such as Christmas, Chinese New Year and so on. During the holidays, delivery will also be affected and there will be a short delay (about 2-3 days). Please wait patiently.

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See our Disclaimers Policy